.. _asking-for-help: *************** Asking for help *************** First, check out the Frequently Asked Questions for :ref:`users ` or :ref:`developers `. If you cannot find your answer there, read on. Where to ask ============ `#limnoria on Libera.Chat ` (main channel, in English) or `#limnoria-fr on Libera.Chat ` (French, significantly less active) Question checklist ================== To make sure you get an answer as fast as possible, make sure to provide this information up front: 1. Whether you are a user or a plugin developer 2. What you want to do (eg. "when I run command X, I want the bot to reply Y") 3. If relevant, what you tried and why it does not work (eg. "when I run command X, the but replies Z") 4. If you get any error, copy-paste it instead of paraphrasing, and only redact sensitive information 5. If you get an error, look at the logs (:file:`logs/messages.log` in your bot's config directory) from the ~10 seconds before and after the error, redact sensitive information, and pastebin them as-is. Do not remove log lines that seem irrelevant unless you are sure they are. Specific details to include =========================== If your question is about a specific plugin ------------------------------------------- Mention the plugin's name. If it is not a built-in plugin, please provide a link to where you got it from. If the issue is about an unexpected bot behavior ------------------------------------------------ (eg. if it sends a message it should not), Give us the list of plugins loaded (using the ``list``) command. If the bot does not start ------------------------- Run this in the same shell as you are trying to start the bot from: ```bash which limnoria head -n 1 $(which limnoria) ``` and tell us what this returns. If you are writing a plugin --------------------------- Make the whole source code available online (eg. on `Codeberg `_ or `GitHub `_) and give us a link to it.